Frequently Asked Questions
WHAT REGIONS DO YOU SERVICE?
We service all Southern California counties
WHAT IS A GRAB & GO GARLAND?
Grab & Go Garlands are the perfect budget-friendly alternative that still packs a big POP!
Grab & Go Garlands are full constructed by me and hung by you. I will provide you with the proper items needed to hang your balloon garland.
WHAT DOES OXIDIZING MEAN?
Clear balloons will oxidize and become cloudy quickly when exposed to heat and sunshine.
Colored balloons will take on a velvety/ matte appearance.
HOW DO I TAKE CARE OF MY BALLOONS?
Please keep your balloons away from any extremely low temperatures or very high/ warm temperatures.
Balloons thrive at room temperature!
Handle your balloons with extreme care. It's best to keep little fingers away from the balloons as they are not built to be played with (at least until your pictures have been taken)
DO YOU HAVE AN ORDER MNIMUM?
Yes! Balloon Honey has an order minimum of $400 for delivery and installation orders. Anything less can be made fully constructed and available for pickup (see Grab & Go Garlands)
WHEN AND WHERE CAN I PICK UP MY GRAB & GO GARLANDS?
Grab & Go Garlands are available for pick up in the parking lot of the Upland Colonies off the 210 freeway. Pickup windows are Monday-Friday (8am-6pm)
NEED TO CANCEL YOUR ORDER?
If you need to cancel your event I will need a 7 day notice from your event date.
Your non-refundable deposit will be held as a credit on your account indefinitely and can be used for a future event.
Cancellations less than 7 day from your event are no longer eligible to be rescheduled. Deposits are non-refundable.
HOW MUCH DO BALLOON INSTALLS COST?
Our custom décor pricing varies based on the types of design, complexity, length, volume, delivery & installation costs.
All of our garlands are priced per foot so having measurements of the specific space where you want your balloon setup will help you with a general idea of cost.
Delivery & Installation Fee:
This fee is added on to your total order cost.
HOW DO I CONFIRM MY EVENT ?
All orders are subject to availability. I encourage you to place your order as soon as possible. There is a 50% non-refundable booking fee- once the deposit has been received your event will be confirmed.
CAN I LEAVE MY BALLOONS OUTSIDE IN DIRECT SUNLIGHT & EXPECT THEM TO LAST?
No, I would suggest keeping your balloons out of direct sunlight to prevent the balloons from popping. Balloons expand in warm temperatures which can result in your balloons popping. Any sort of shading to protect your balloons until closer to your event start time will be helpful.